Context:  National e-Governance Awards 2020 were presented at the valedictory session of National Conference on e-Governance 2020 which recently concluded in Mumbai.

National E-Governance Awards 2020

The awards are presented by Department of Administrative reforms & Public Grievances (DAR&PG) every year during National conference on e-Governance. The main objective of organizing the National E-Governance Awards every year is to recognize and promote Excellence in implementation of e-Governance initiatives. WHO ALL ARE AWARDED?: The Awards are conferred upon some of the best Government to Government (G to G), Government to Citizen (G to C), b initiatives taken by government departments. Besides, it also recognizes initiatives in Start-upsAcademic Research Institutions as well as initiatives in adopting emerging technologies. CATEGORIES OF AWARDS: The awards are basically presented in 6 broad categories. These are:

  • Excellence in Government Process Re-engineering for Digital Transformation.
  • Excellence in providing Citizen-Centric Delivery.
  • Excellence in District level Initiative in e-Governance (i) North-East States + Hilly States (ii) UTs (including Delhi) (iii) Other States.
  • Outstanding research on Citizen Centric Services by Academic/Research Institutions.
  • Innovative Use of ICT in e-Governance solutions by Start-ups [Start up as defined by Department of Industrial Policy and Promotion (DIPP) Government of India]
  • Excellence in Adopting Emerging Technologies.


  • National Health Authority, Ministry of Health and Family Welfare received Gold for Ayushman Bharat Pradhan Mantri Jan Arogya Yojana, under the category Excellence in Government Process Re-engineering for Digital Transformation
  • Antyodaya Saral Haryana of Department of IT, Haryana received the Gold for Excellence in providing citizen-centric delivery
  • IIT Roorkee’s Satellite-Based Agriculture Information System: An Efficient Application of ICT – received the Gold Award for Outstanding Research on Citizen-Centric Services.

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